đź“ś Privacy Policy for ZuboTrack & ZuboGo

Effective Date: [Insert Date]
Last Updated: [Insert Date]

This Privacy Policy explains how [Your Company Name] (“we,” “us,” “our,” or “Zubo”) collects, uses, shares, and protects your information when you use our mobile applications ZuboTrack and ZuboGo (“Apps” or “Services”).

By downloading, installing, or using our Apps, you agree to the practices described in this Policy. If you do not agree, please discontinue use.

1. Data We Collect

We may collect the following categories of data:

  1. Account Information – Name, phone number, email, profile photo.

  2. Location Data – Real-time GPS and movement history (only with your permission).

  3. Device & Technical Data – Device model, OS version, IP address, app usage logs, crash reports.

  4. Usage Data – Features you use, session times, in-app interactions.

  5. Contacts & Invitations – If you invite others, we may process their contact details (you must have permission to share).

  6. Messages / Communication Data – In-app messages, alerts, or group communication.

  7. Payment Information – Subscription details, receipts, and billing metadata (handled securely by App Store / Google Play).

  8. Support Data – Information provided when contacting customer support.

  9. Children’s Data – With verified parental/guardian consent where required.

2. How We Use Your Data

We use your data to:

  • Provide and improve the Apps and core features (location sharing, geofencing, alerts).

  • Authenticate users and manage accounts.

  • Send notifications (e.g., low battery, arrival/departure alerts).

  • Process subscriptions and payments.

  • Ensure safety, security, fraud prevention, and compliance with law.

  • Respond to support inquiries.

  • Conduct analytics and app performance monitoring.

We do not sell your personal data.

3. Sharing of Data

We may share your information with:

  • Service Providers – Hosting, analytics, notifications, and mapping providers.

  • Payment Processors – For managing subscriptions and payments.

  • Legal Authorities – When required to comply with applicable law.

  • Business Transfers – If our business is merged, sold, or acquired.

  • With Your Consent – When you explicitly authorize data sharing.

4. Children’s Privacy

  • The Apps are not intended for children under 13 (U.S.) / 16 (EU) / 18 (India) without parental consent.

  • Parental verification may be required for child accounts.

  • We do not use children’s data for advertising.

  • If we discover a child’s data is collected without consent, it will be deleted.

5. Data Retention & Deletion

  • We retain data only as long as necessary for providing services, legal compliance, and security.

  • Location history may be stored for a limited period (e.g., 30–90 days).

  • On account deletion, we erase or anonymize your data within a reasonable period, subject to applicable laws.

6. Security

We implement safeguards such as:

  • Encryption in transit and at rest.

  • Access control and authentication mechanisms.

  • Regular monitoring and security testing.

  • Breach notification procedures (as required by law).

7. Your Rights

Depending on your location, you may have rights to:

  • Access and obtain a copy of your data.

  • Correct inaccurate or incomplete data.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict or object to processing.

  • Withdraw consent at any time.

  • File complaints with your local Data Protection Authority.

To exercise rights, contact [support@yourcompany.com].

8. International Data Transfers

  • Your data may be transferred and processed outside your country (e.g., India, EU, U.S.).

  • We use safeguards such as Standard Contractual Clauses (EU) and legal compliance under India’s DPDP Act (2023).

9. Legal Basis

We process personal data under the following legal grounds:

  • Performance of contract (to provide services you request).

  • Consent (e.g., for continuous location sharing, invitations).

  • Legitimate interests (analytics, fraud prevention, app improvement).

  • Legal obligations (when required by law).

10. Cookies & Tracking

We may use cookies, SDKs, and tracking technologies for app functionality, analytics, and (if enabled) personalized ads.

  • You can disable tracking in your device or app settings.

  • For EU users, explicit consent will be requested where required.

11. Updates to This Policy

We may update this Policy periodically.

  • The “Last Updated” date will reflect the current version.

  • Material changes may be notified in-app or by email.

12. Governing Law & Jurisdiction

  • For Indian users, this Policy is governed by the laws of India, with jurisdiction in Bangalore, Karnataka.

  • For EU and U.S. users, mandatory consumer rights and privacy protections remain unaffected.

13. Contact Us

If you have questions, concerns, or complaints about privacy:

[Your Company Name]
[Your Bangalore Address]
Email: [support@yourcompany.com]